Information Handyman

Intranets | Community Management | Data
Browsing Classification

Preventing a Digital Workplace Dark Age: Why Intranet Archiving Policies Matter

September15

Imagine a future where we find ourselves without a written record of the past; a ‘digital dark age’. Because just as digital content is easy to create it is as easy to lose. So where??? we ruthlessly delete content that doesn’t get used, if we don’t ensure the right information gets stored for the future we may find ourselves unable to learn from our successes and follies.

Why do you need an archiving policy for your intranet? Because your intranet can harvest organizational knowledge for times when your firm’s culture needs affirmation.???  And because information of all different types can fulfill a yearning for knowledge, the content on your intranet now is bound to have value in the future.

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Improving Findability on your Intranet: Collection Management Essentials

October21

I believe your intranet can help staff find the information they are likely to need faster. It can be the popular, respected and well used digital library that your staff expect it to be. But according to CMSWire, in a recent survey of over 20,000 employees from 67 organizations, this is not often the case: Read the rest of this entry »

How to Manage Emails: Taming the Outlook silos with Mail Manager

October3

One of the abiding concerns of records managers is how to manage emails. Theoretically it is simple; they should be managed as you would other records. Practically, however, the situation is fraught with complexity Read the rest of this entry »

The Search Matrix: A new portal to finding content

August14

Developing ways to help people find information has always been a popular job; and when the internet arrived search took on a whole new meaning. But one area that has never been popular with users is the ‘advanced search’ page. Enter the ‘Search Matrix’. Read the rest of this entry »

Publishing information: webpages and HTML for beginners

July30

In today’s ‘information age’ we’re often confronted with a variety of content types – Open Office, MS Word, PDFs, scanned images even. Increasingly however the webpage is becoming the content type of choice. And for good reasons over and above other formats. Web pages: Read the rest of this entry »

The future of EDRMS: change is ours for the taking

August12

In my previous post I dealt with a fundamental difference between records management and the Web 2.0 environment – namely hierarchical classification vs tagging. I posited that EDRMS providers will have to take this, as well as other Web 2.0 functionality, into consideration when building their systems for the future. Steve Bailey has prompted this post’s structure by asking a number of questions in the comments field of that post. Let’s look at them in turn: Read the rest of this entry »

To classify or not: records management vs user management

July15

Ever since Euan Semple inveighed with his keynote speech at the RMS Conference in April on the potential of user-controlled electronic content management systems – Digg, Flickr, Del.icio.us, Google Docs, Blogging, Discussion Forums, Web 2.0, and all that internet schnazz I’d be lost without – there’s been a right hoo-har about the relevance of electronic document and records management systems – those systems that are controlled centrally in organisations and generally by a group of experts who control user behaviour consisting at least in part by a records manager. Read the rest of this entry »

Seven ways for records management to green your business

January8

Most of us are aware of the chilling environmental catastrophe lurking around the corner if we don’t do something drastic now to lesson our tread on the planet’s fragile ecosystem. Here are some no-nonsense, effective tips to not only alter your behaviour to save the planet but make considerable long-term cost and efficiency savings for your organisation’s accounts too.

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Conducting an information audit

June28

Many of us find the data and information we store to be in all sorts of areas, be it in the basement VHS collection, on the bookshelf, emails on the home computer, or spread out over an organisation in various silos. If we wanted to access all the information we had on hiring staff we???????d get ourselves into an awful pickle hunting through each of the informational areas.

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Folder structures: where should we put records?

April28

We’ve all been there – finding ourselves lost in a jumble of documents. But with a little forethought you will be able to create an effective set of folders for your documents to clean up that clutter and get on with what it is you do best.
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