Information Handyman

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How to Manage Emails: Taming the Outlook silos with Mail Manager


One of the abiding concerns of records managers is how to manage emails. Theoretically it is simple; they should be managed as you would other records. Practically, however, the situation is fraught with complexity Read the rest of this entry »

Online Document Storage


It`s a digital age and almost all our data is kept on devices such as computers. However, if your computer breaks down and you haven`t backed up your information you could find yourself in trouble. Most of us have created a document at some point, only to lose it due to corrupted files, computer glitches and broken storage devices. This is so common that millions of pieces of important data are lost this way every year.

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The future of EDRMS: change is ours for the taking


In my previous post I dealt with a fundamental difference between records management and the Web 2.0 environment – namely hierarchical classification vs tagging. I posited that EDRMS providers will have to take this, as well as other Web 2.0 functionality, into consideration when building their systems for the future. Steve Bailey has prompted this post’s structure by asking a number of questions in the comments field of that post. Let’s look at them in turn: Read the rest of this entry »

To classify or not: records management vs user management


Ever since Euan Semple inveighed with his keynote speech at the RMS Conference in April on the potential of user-controlled electronic content management systems – Digg, Flickr,, Google Docs, Blogging, Discussion Forums, Web 2.0, and all that internet schnazz I’d be lost without – there’s been a right hoo-har about the relevance of electronic document and records management systems – those systems that are controlled centrally in organisations and generally by a group of experts who control user behaviour consisting at least in part by a records manager. Read the rest of this entry »

Getting a job in the records management industry


Part of any records manager???????s career is getting a job in the industry. Some folks gain experience in a position because no-one else wants it then feel a need to move into a more RM specific position, others find themselves graduating with a records management qualification and seeking employment, still others find records management to be an add-on to their librarian role or what have you. Whichever way we find ourselves on the career path, eventually we???????ll need to enter the job market, and this article seeks to educate you on just how to go about that.

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Records management – resources for the professional


This in no way attempts to provide a comprehensive list of all records management resources available in the UK, what it does provide is some essential resources I’ve found myself regularly consulting in my professional duties.

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Seven ways for records management to green your business


Most of us are aware of the chilling environmental catastrophe lurking around the corner if we don’t do something drastic now to lesson our tread on the planet’s fragile ecosystem. Here are some no-nonsense, effective tips to not only alter your behaviour to save the planet but make considerable long-term cost and efficiency savings for your organisation’s accounts too.

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Early day motion on freedom of information and fees


Further to the post below, the DCA recently issued the following announcement:

At 10am today, 16th December 2006, the Department for Constitutional Affairs published the consultation document ‘Draft Freedom of Information and Data Protection (Appropriate Limit and Fees) Regulations 2007’.

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The National Archives: providing inspirational leadership


Bright, enthusiastic and driven to bring information management to the fore in the minds of the nation’s leaders, Natalie Ceeney, the youthful ‘Keeper of the Records’ at The National Archives delivered an inspirational opening address to the delegates of the twenty-first Records Management in Government conference in Newcastle on the 4th of October, 2006.

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Disaster recovery planning: prepare your records now


Disasters in a records management context involve situations that could cause irrevocable damage to an institution???????s records. As far as both paper and computer records are concerned, disasters can range from a small fire setting off some sprinklers to the complete flooding of a basement where an organisation???????s records are stored, to a slow leak into a vital records holding which ruins an important client???????s records. The loss of such records may sound somewhat trivial, but the resulting legal action can potentially be catastrophic.

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