Information Handyman

Intranets | Community Management | Data

Improving Findability on your Intranet: Collection Management Essentials

October21

I believe your intranet can help staff find the information they are likely to need faster. It can be the popular, respected and well used digital library that your staff expect it to be. But according to CMSWire, in a recent survey of over 20,000 employees from 67 organizations, this is not often the case: Read the rest of this entry »

How to Manage Emails: Taming the Outlook silos with Mail Manager

October3

One of the abiding concerns of records managers is how to manage emails. Theoretically it is simple; they should be managed as you would other records. Practically, however, the situation is fraught with complexity Read the rest of this entry »