Information Handyman

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Online records and knowledge management events calendar


There are a number of sources for training seminars, workshops, conferences and other events in UK knowledge, records and information management sector, but none seem to bring them all together. Enter the Information Handyman’s Information Calendar:

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HowTo: Putting the Information Auditor into action


A help file to assist you with using the free Information Auditing software available from the ‘Information Auditor 2.3 link above.

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Conducting an information audit


Many of us find the data and information we store to be in all sorts of areas, be it in the basement VHS collection, on the bookshelf, emails on the home computer, or spread out over an organisation in various silos. If we wanted to access all the information we had on hiring staff we???????d get ourselves into an awful pickle hunting through each of the informational areas.

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Information management policies – why we need them


Let’s start by asking what is an information policy? Though organisations will vary on the scope of a policy, it is generally a document that has been approved by senior management that covers how employees create, access, store, and dispose of information whether of a personal or business nature. It should cover all the information assets held by the organisation, including emails, and be easily accessible to all staff – perhaps on the intranet or held within the ‘policy’ folder of the business. Aspects of it could also be available for the public, particularly if your organisation is subject to freedom of information legislation. Read the rest of this entry »

UK Freedom of Information: How to submit a request


There was much ado in January 2005 when the Freedom of Information Act came into force, with newspapers publicizing some high profile instances where they had used the Act to obtain information. However, many people are still in the dark as to how exactly to submit a request. “Is there a special form to fill out and where do I get it from?” was one question we received recently. Putting in a freedom of information act request is quite the opposite, however. You don’t even need to quote the act. Let’s explore just what you do need to supply when making a request.

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Why use records management?


It???????s not uncommon for people within the records management profession to be undervalued. The fact is, most people think little of it but a new politically correct term for a filing clerk. As someone who???????s been involved in the profession since 1990, the truth is a little more complex.

Though it can involve circulating files, the emphasis is very much more on setting up procedures so that people can manage their own records easily, minimise their risk, and reduce their costs.

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Folder structures: where should we put records?


We’ve all been there – finding ourselves lost in a jumble of documents. But with a little forethought you will be able to create an effective set of folders for your documents to clean up that clutter and get on with what it is you do best.
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What is a record?


What is a record? A perenial question asked by records professionals as well as their clients. Back in the paper age records managers kept a tight grip on the definition of a record. In order not to accumulate too much information in what would normally be an expensive file store, they’d restrict it to any documents – in any format, sent or received – that recorded a transaction or decision taken in the course of official business.

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