Leading thoughts on digital knowledge management since 2007

  • What is a record?

    What is a record? A perenial question asked by records professionals as well as their clients. Back in the paper age records managers kept a tight grip on the definition of a record. In order…

  • One ‘home’ page: personalising the internet

    Whenever we log onto the internet, the plethora of things we can do is daunting – check our emails, view our calendar, purchase any manner of items from online auctions or shops, find a ‘soulmate’,…