The Records Continuum A 1930’s records management concept was the ‘records lifecycle’; where separate decisions about what should happen to a record occurred when it was created, accessed and then disposed of has recently been updated as a ‘continuum’. The upshot of the theory suggests significant efficiencies can be made if all those decisions are […]
Since the Paypal buttons are such an important part of getting folks to cough up, it’s imperative they behave as users might expect a link to. However the default buttons don’t change when you hover over them which, being the meticulous/analy-retentive guy that I am, I simply had to resolve.
Imagine a future where we find ourselves without a written record of the past; a ‘digital dark age’. Because just as digital content is easy to create it is as easy to lose. So where we ruthlessly delete content that doesn’t get used, if we don’t ensure the right information gets stored for the future […]
Late last week I met with Harold Jarche, who was one of the closing speakers at the Learning Technologies Summer Forum. One of the opening speakers, Steve Wheeler was also at the hotel and joined us for the first hour. We had a wide-ranging discussion that had implications for a number of knowledge management issues. […]
Gamification is often used in social web applications to make use of people’s desire for competition, status, achievement and altruism by giving rewards to participants. Rewards might include points, badges or levels, the filling of a progress bar, ratings, or highlighting accomplishments via leader boards. I’ve certainly been motivated once or twice to get myself […]
I believe your intranet can help staff find the information they are likely to need faster. It can be the popular, respected and well used digital library that your staff expect it to be. But according to CMSWire, in a recent survey of over 20,000 employees from 67 organizations, this is not often the case:
One of the abiding concerns of records managers is how to manage emails. Theoretically it is simple; they should be managed as you would other records. Practically, however, the situation is fraught with complexity
Normally when we work on an intranet it is to provide direct business benefits; to find effective and efficient ways to improve company profits. “Let’s publish more brochures to help win work” or “Let’s do a round of health and safety awareness to limit our liability”.??? Studies abound, however, linking employee satisfaction with an improved […]
Developing ways to help people find information has always been a popular job; and when the internet arrived search took on a whole new meaning. But one area that has never been popular with users is the ‘advanced search’ page. Enter the ‘Search Matrix’.
Communities of practice often grow organically from a forum to needing a website to store relevant information on to a full blown site riddled with features. As this occurs it can gradually lead to a diaspora of resources across a variety of platforms as new functionality requirements – document storage, webpage editing, calendar functionality, search […]